Terms of Service
These terms and conditions outline the rules and regulations for the use of FBN Travel's website and services.
Important Information
Binding Agreement
These terms form a legally binding contract
User Rights
Clear rights and responsibilities for all users
Protection
Legal protection for both parties
Acceptance of Terms
By accessing and using FBN Travel services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Use License
Permission is granted to temporarily download one copy of the materials on FBN Travel for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.
User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities under your account.
Prohibited Uses
You may not use our service for any unlawful purpose or to solicit others to perform unlawful acts. You may not violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
Service Availability
We strive to provide continuous service availability, but we do not guarantee that our service will be uninterrupted or error-free. We reserve the right to modify or discontinue the service at any time.
Limitation of Liability
In no event shall FBN Travel, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.
Key Terms
Service Agreement
The binding contract between you and FBN Travel that governs your use of our platform and services.
User Responsibilities
Your obligations to provide accurate information, maintain account security, and comply with applicable laws.
Payment Terms
Conditions for payment processing, refunds, and billing as they relate to your bookings and transactions.
Cancellation Policy
Rules and conditions for canceling bookings, including applicable fees and refund timelines.
Intellectual Property
Rights and restrictions regarding the use of FBN Travel content, trademarks, and proprietary materials.
Dispute Resolution
Processes for resolving conflicts, including arbitration procedures and applicable governing law.
Your Rights
Right to Access
Access your account information and booking history at any time
Right to Modify
Update your personal information and preferences as needed
Right to Cancel
Cancel bookings according to our cancellation policy
Right to Support
Receive customer support and assistance with your bookings
User Responsibilities
Accurate Information
Provide truthful and up-to-date personal and travel information
Account Security
Maintain the confidentiality of your account credentials
Compliance
Follow all applicable laws and regulations when using our services
Payment Responsibility
Ensure sufficient funds are available for all transactions
Payment and Billing Terms
Payment Processing
All payments are processed securely through our payment partners. By providing payment information, you authorize us to charge your account for the services you purchase.
Pricing and Fees
- All prices are displayed in the currency selected during booking
- Additional fees may apply for certain services or modifications
- Prices are subject to change without notice
- Taxes and surcharges are calculated based on applicable regulations
Refunds and Cancellations
Refund policies vary by service provider and booking type. Please review the specific cancellation terms for each booking before confirming your purchase.
Limitation of Liability
FBN Travel acts as an intermediary between you and service providers. We are not responsible for the actions, omissions, or performance of third-party service providers.
Important Notice
Our liability is limited to the amount you paid for the specific service in question. We are not liable for any indirect, incidental, or consequential damages.
Service Provider Responsibility
Airlines, hotels, car rental companies, and other service providers are independent contractors. We are not responsible for their services, policies, or any issues that may arise during your travel.
Dispute Resolution
Governing Law
These terms are governed by the laws of the jurisdiction where FBN Travel is incorporated, without regard to conflict of law principles.
Dispute Resolution Process
- Contact our customer service team to attempt resolution
- If unresolved, disputes will be subject to binding arbitration
- Arbitration will be conducted by a neutral third party
- You waive the right to participate in class action lawsuits
Contact for Disputes
For any disputes or questions regarding these terms, please contact our legal team atlegal@fbntravel.com
Questions About These Terms?
Contact our legal team for clarification on any terms or conditions