WhatsApp & phone
Fastest for urgent booking questions, itinerary changes, and trip-day issues. UAE and Egypt numbers listed on this page.
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UAE Branch
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Egypt Branch
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Contact FBN Travel for booking help, quotes, and after-sales support. Choose WhatsApp, phone, live chat, or email — our team supports travelers in English and Arabic from UAE and Egypt offices.
How to reach FBN Travel
Live chat & GENIE AI
Open live chat for human agents or the AI hub for planning questions. Both link from this page and fbntravel.com/help.
Email & contact form
Send non-urgent inquiries with your booking reference. You receive a confirmation reference when the form is submitted.
Office locations
UAE (Dubai) and Egypt branches with hours and map links — useful for in-person trade and corporate inquiries.
Help Center & FAQ
Policy answers on refunds, insurance, and visas live at fbntravel.com/help and fbntravel.com/faq before you call.
System status
Check fbntravel.com/status for website, API, and database health before reporting a platform-wide issue.
Who should contact us?
Travelers with active or upcoming bookings who need changes, refunds, or payment help.
Visitors requesting quotes for packages, visas, car rental, Meet & Assist, VIP travel, or private jets.
Fastest path to resolution
Have your booking reference and payment email ready. For policy questions, search the Help Center first — then WhatsApp or chat for escalation.
Emergency travel disruption? Use the phone line on this page; routine questions can use chat or email.
Contact & support FAQ
- What is the best way to contact FBN Travel?
- WhatsApp and live chat are fastest for active bookings. Email and the contact form suit detailed or non-urgent requests. Policy answers are in the Help Center and FAQ.
- Is FBN Travel support available in Arabic?
- Yes. Support is available in English and Arabic via WhatsApp, phone, chat, and email — including Arabic routes such as fbntravel.com/ar/contact.
- What should I include when contacting support?
- Your booking reference, travel dates, passenger names, and the email used at checkout. For payment issues, note the charge date and last four digits if applicable.
- Where are FBN Travel offices located?
- FBN Travel lists UAE (Dubai) and Egypt office details on this contact page, including hours and map links.