Frequently asked questions

Frequently Asked Questions

Find answers to common questions about booking, payments, travel, and more. Can't find what you're looking for? Contact our support team.

Popular Questions

How do I book a flight on FBN Travel?

Can I book hotels and flights together?

What payment methods do you accept?

Can I cancel my booking?

Do I need travel insurance?

How do you protect my personal information?

All Questions
23 questions

How do I book a flight on FBN Travel?

Popular

Can I book hotels and flights together?

Popular

How far in advance can I book?

Can I modify my booking after confirmation?

What payment methods do you accept?

Popular

Is my payment information secure?

When will I be charged for my booking?

Can I pay in different currencies?

Can I cancel my booking?

Popular

How long does it take to process refunds?

What is your cancellation policy?

Do I need travel insurance?

Popular

How do I check-in for my flight?

What documents do I need for travel?

Can I add special requests to my booking?

How do I create an account?

How do I reset my password?

Can I have multiple accounts?

The website is not loading properly. What should I do?

I'm having trouble with the mobile app. How can I get help?

How do I enable notifications?

How do you protect my personal information?

Popular

What should I do if I suspect fraudulent activity?

Still need help?

Our support team is here to help you 24/7