London Heathrow Airport

Book Meet & Assist at London Heathrow Airport (LHR), Terminals 2–5. Arrival, departure, and transit escort at the UK’s busiest airport — confirmed before payment.

Good to know

Airport information

Booking lead time

Book at least 24 hours ahead when possible. Same-day requests depend on provider lead time shown in search results.

Terminal guide

Terminals

Select a terminal to view meeting points and arrival, departure, or transit guidance.

Meet and assist at London Heathrow Airport (LHR)

T2

Terminal 2

Direction guide

Arrival

Terminal 2 arrivals for Star Alliance member airlines.

Departure

Terminal 2 departures — check-in and security for assigned carriers.

Airport facilities

Available facilities

  • Passenger Wi-Fi and airport information desks (availability varies by terminal).

  • Retail, dining, and duty-free options in main passenger areas.

Heathrow has Terminals 2, 3, 4, and 5 — confirm your terminal when searching Meet & Assist.

Meet & Assist does not replace airline wheelchair or medical assistance. Contact your airline for mobility or medical support.

LHR

FAQ — London Heathrow Airport

Answers about booking Meet & Assist at London (LHR).

Which Heathrow terminals does Meet & Assist cover (LHR)?

Heathrow Terminals 2, 3, 4, and 5 serve different airline alliances. Confirm your terminal from your booking, then search Meet & Assist for LHR with your direction and date.

How do I search Meet & Assist at London Heathrow Airport (LHR)?

Use the search bar at the top of this page to set airport, direction, date, service type, and travelers. Live provider options appear when connected; otherwise request a tailored quote.

How far in advance should I book Meet & Assist at LHR?

Book at least 24 hours ahead when possible. Same-day requests depend on each provider’s lead time shown in search results.

Is airport Meet & Assist the same as FBN Travel VIP luxury concierge?

No. Meet & Assist is an airport escort and facilitation service booked by airport and direction. Luxury VIP concierge is a separate product at /vip.

Can I pay online for Meet & Assist at this airport?

Online payment is available only when a connected provider lists a confirmed price for your trip details. Otherwise you can request a quote and our concierge team will confirm availability and pricing.

What passenger types can I include?

You can specify adults, children aged 2–12, and infants under 2. Pricing follows the provider’s published basis when available.

Do I need my flight number to search?

No — you can search without a flight number. Adding it early helps providers prepare and may be required for certain services.

Ready to search?

Adjust your trip details in the search bar and compare live options for LHR.